Helpline
Línea de la Vida
Federal free and confidential line for addictions and mental health, including gambling, with referral to public treatment services.
800 911 2000
24/7
Support directory
Gambling help in Mexico
Mexico has no dedicated national gambling helpline. The main free entry point is the federal Línea de la Vida, a 24/7 line run by the national mental health and addictions agency that handles all addictions, including gambling, and refers callers to public treatment. Centros de Integración Juvenil and state mental health services provide outpatient care, and Jugadores Anónimos groups meet in major cities. In Mexico City, the Consejo Ciudadano offers free psychological and legal support by phone. Because self-exclusion is operator-level only, people trying to stop often combine operator tools with blocking software and bank restrictions.
Línea de la Vida 800 911 2000 24/7 If you or someone else is in immediate danger or thinking about suicide, call your local emergency number now. Helplines below are for gambling-related support and are generally free and confidential.
Helpline
Consejo Ciudadano para la Seguridad y Justicia de la Ciudad de México
Free psychological and legal support line based in Mexico City, by phone or SMS.
Treatment
Centros de Integración Juvenil
Public network of addiction prevention and treatment centres across the country that can assess and treat gambling problems.
Peer support
Jugadores Anónimos
Gamblers Anonymous fellowship with meetings in Mexico City and other large cities.
Regulator
SEGOB — Directorate General of Games and Raffles
Federal regulator that grants permits and receives complaints about permitted gaming operators.
Not sure if you need help?
Take a 2-minute self-test
The PGSI is used by health services worldwide. Anonymous — answers never leave your device.
Start the PGSI →Block access
Self-exclude in Mexico
Operator-level self-exclusion — operator-level, minimum Set by each operator.
Read the manual →For families
Worried about someone?
How to start the conversation, protect your finances and look after yourself.
Support for families →We list services for information only and are not affiliated with any of them. Numbers and opening hours can change — if a number doesn't connect, check the organisation's official website. Last reviewed October 2026.